FAQ

Q1. Is there a duty-free shop?
A. Sorry, we have no duty-free shop.
Q2. Do you accept traveler's checks?
A. Sorry, we do not accept traveler's checks.
Q3. Where can I exchange foreign currency into Japanese yen?
A. Foreign currency exchange is not available at LaLaport TOYOSU. You can exchange foreign currency at banks or stores near by.
Q4. Do you accept credit cards?
A. We accept most major cards including Visa, JCB, Mastercard and American Express (except for some shops).
Q5. Is international shipping service available?
A. Although international shipping is not available at LaLaport TOYOSU,
Koto-Toyosu post office provides international parcel delivery services.
Q6. Can I rent a baby stroller or wheelchair?
A. Both are available at the information counter.
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