Site Policy

This website is managed by LaLaport Management Co.,Ltd. (the “Company”) concerning URBAN DOCK LaLaport TOYOSU, LaLaport KASHIWANOHA, LaLaport YOKOHAMA operated by LaLaport Management Co.,Ltd. (the “Retail Facilities”).

The person who uses this website (the “User”) is requested to read the terms and conditions described below carefully before using this website and use it only when the User agrees to them. When using some contents on this website where other terms and conditions are provided, please read such terms and conditions carefully as well and use such contents only when the User agrees to such terms and conditions.

By using this website, it shall be construed that the User has fully agreed to all the terms and conditions and the Personal Information Protection Policy of the Company.

Since these terms and conditions are subject to change for necessity, we ask that the User should check the latest version of the terms and conditions when using this website and any contents therein.

◆Handling of Personal Information

Personal information obtained from the User in the course of their use of this website (the “Customer's Personal Information”) will be handled in accordance with the provision of this paragraph. Please refer to the Personal Information Protection Policy.

(1) Personal Information Held by the Company concerning the Retail Facilities

The Company collects the following Customer’s Personal Information concerning the Retail Facilities via this website:

  1. Customer who is a member of Point Card membership;
  2. Customer who is a member of the e-mail magazine;
  3. Customer who is registered in My Page for Point Card members only; and
  4. Personal information of the customer who inquired regarding the Retail Facilities and wrote their information in each inquiry (e.g. name, e-mail address, mailing address, phone number, contents of inquiry).

(2) Purpose of Use of the Customer’s Personal Information

The Company shall use the Customer’s Personal Information only for the purpose below.

  1. The Company uses the Customer’s Personal Information to introduce, offer or ask information, by the Company and the tenants which open in the Retail Facilities, to the members, concerning special benefit  corresponding to accumulated annual purchase amount, change of the point system, information on merchandise, campaign, sales, benefit from points, events, presents, trouble in connection with merchandise purchased, difference of purchased price and difference of additional point, etc thorough telephone, e-mail to personal computer and cellular phone and postal matter such as letter and post card. Even if you refuse to accept services described above in the application sheet, the information only concerning special benefit corresponding to accumulated annual purchase amount, change of the point system, trouble in connection with merchandise purchased, difference of purchased price and difference of additional point may be sent thorough telephone, e-mail to personal computer and cellular phone and postal matter such as letter and post card.
  2. The Company uses the Customer’s Personal Information for the analysis of customer trend, examination of the effect of sales promotion and planning of sales promotion to achieve the purposes mentioned in the precedent item.
  3. The Company uses the Customer’s Personal Information to send information on the goods and services concerning clothing, diet, inhabitation and amenity of customers such as fashion, interior, reform, change of house, gardening, DIY, gourmet, sports, health, tourism, hotel and resort, etc.
  4. In addition to the purposes described in (2) 1, (2) 2 and (2) 3, the Company uses the Customer’s Personal Information in the case the Company has obtained prior consent of the customers

(3) Provision to third parties

The Company may provide the Customer’s Personal Information to proprietor of the Retail Facilities, shop or tenant in the Retail Facilities and affiliated entities of the Company, etc. for the purpose of (2) “Purpose of Use of the Customer’s Personal Information”.

The Customer’s Personal Information shall be provided to third parties with proper care for safety.

If the customer requests the Company to refrain from providing the Customer’s Personal Information to third parties, the Company shall stop providing it immediately.

In the event the Company is requested by applicable laws or it is necessary to protect rights, property or safety, etc. of other customers or the Company, the Company may provide the information to third parties other than parties described above.

The Company may entrust the Customer’s Personal Information to third parties for the smoothness of the Company’s activity or administration. In this case, the Company shall provide the information only after confirming security level of such third parties and executing secrecy agreement.

(4) Concerning Cookies

This website uses information called “ cookies ” in order to offer services to the User and to analyze traffic information. Cookie is stored as files on the hard disk of the User’s computer. When the User accesses to this website again, it is possible to recognize that access is made from the same computer. The Company shall use cookies only for the purpose of offering services to the User and for the analysis of users. The Company can neither identify each individual nor obtain the Customer’s Personal Information unless the User inputs his/her personal information on this website.

The User may refuse to receive cookies, but in this case, please understand that some of the services provided by the Company on this website may cease to be available.

(5) Concerning SSL

On this website, the Company uses SSL (Secure Sockets Layerprotocol) for the protection of the Customer’s Personal Information.

SSL is a security function to protect important information used in internet, such as personal information, from interception of third parties. The Customer’s Personal Information inputted on this website shall be encrypted

(6) Disclosure to the Principal

1.Procedure of the Request for Disclosure, etc.

The member may request the Company to disclose the principal’s personal information registered in the Company’s data base, etc. As a result of the disclosure, if there is an error in the information, the member may request correction and cessation of use of the personal information. If necessary, the Company, after confirmation of contents, may add, alter, correct or delete the member’s information. In the event that the registered information is deleted, the member may be dismissed from membership.

In principle, the Company will respond in writing only to the member himself/herself.However, the Company will not disclose the personal information in the following cases:

  1. When the information subject to the request does not come within the scope of "Retained Personal Data";
  2. When the principal's identity cannot be confirmed;
  3. When it cannot be confirmed that the agent has duly authorized power of attorney in case of requests through the agent; or
  4. When disclosure would constitute a violation of applicable laws or regulations.

The person making the request may bear the fee depending on the nature of request. If you have any question, please contact to the following address described in the article (6) 2.

2. Inquiries Address

Customer Information Desk for Disclosure, Correction and Cessation of Use (concerning Customer’s Personal Information held by the Company)

  • LaLaport Management Co.,Ltd.
  • General Administration Division, General Administration Department 
  • <MAIL>  4th Floor LaLaport Mitsui Building, 1-1, Hamacho 2-chome, Funabashi-shi, Chiba
    ZIP 273-8585
  • <FACSIMILE> 047-435-7277

3. Method of Request

Please request to the address mentioned in the precedent paragraph describing the nature of request (disclosure, correction or cessation of use), name, address, telephone number, member’s number, and method of contact (mailing, facsimile or e-mail) and attaching a copy of document for confirming the principal (a copy in case of public  certificate such as driver’s license, passport, health insurance card or certificate of national pension, etc., two (2) or more copies in case of receipt of public charges,  receipt or certificates of national tax or local tax, certificate of student or certificate of other membership including principal’s facial photo, etc.).

It is possible to download the request form from the Company’s website. http://www.lalaport.co.jp

4.The Purpose of Use of Personal Information Obtained in Connection with Requests for Disclosure

The Company will use personal information obtained in connection with requests for disclosure only for the purpose of complying with requests for disclosure such as confirmation of the principal, etc.

◆ Copyright

With regard to the information, design, lay-out, logo-mark, character and trademark used on this website, the intellectual property such as copyright etc., right of use and other incidental rights are owned by the Company or the author who authorized the Company to use them. Please refrain from duplicating or using them, etc. without the permission of the author.

Furthermore, the copyright regarding e-mail sent by the Company to the User is owned by the Company and it is prohibited to use it on other website or prints without the Company’s consent

◆Concerning Linked Website

In principle, linking to this website is permitted. However, in the event if you want your website to be linked to this website, please contact the address below with your URL and name and e-mail address of person in charge.

The Company will refuse to be linked if the Company judges that it is improper to be linked to the website whose contents are morally unacceptable or obscene, or deprave the Company.

This website includes links to third parties. The Company shall not be responsible for the protection of the personal information and the contents in connection with such third parties’ websites.

◆ Concerning My Page for Point Card Members

My Page shall be used at the User’s own responsibility. The User shall be responsible for the contents and accuracy of the information inputted by him/her in My Page. 

(Concerning partial use of My Page) In the event that the User is permitted by the Company to be registered for use, the password shall be registered. The password shall be treated as follows.

  1. The User shall not transfer or lend the number and the password of Point Card to any third party regardless of any reason.
  2. In the event that the password is used on this website, all the activities using such password shall be deemed to be performed by the User who registered such password.

The password shall be kept at the User's own responsibility and the Company shall not take any responsibility for divulge, error of use and third party's unauthorized use of the password. Furthermore, if the User forgets his/her password, he/she may not use My Page.

◆ Miscellaneous (Disclaimer, etc.)

The User shall use this website at his/her own responsibility. The User shall be responsible for the contents of the information inputted by him/her in this website.

(Concerning partial use of this website) In the event that the User is permitted by the Company to be registered for use, the User shall be given an individual ID (the “ID”) and the password shall be registered. The ID and the password shall be treated as follows.

  1. The User shall neither transfer nor lend the ID or the password to any third party regardless of any reason.
  2. In the event that the ID and the password are used on this website, all the activities using such ID and password shall be deemed to be performed by the User who was given such ID and who registered such password. The ID and the password shall be kept at the User’s own responsibility and the Company shall not take any responsibility for divulge, error of use and third party’s unauthorized use of the ID and the password. Furthermore, if the User forgets his/her ID or password, he/she may not use this website.

The Company may refuse to accept the application from a person who, in occasion of application for Point Card membership or e-mail magazine membership, demands not to write down necessary items.
In the event the Company deems it inappropriate in such case as improper use or description of falsified contents, etc., the Company may cancel the registration of membership (including the ID and password) and refuse the use thereafter by such user.

The Company may, without giving announcement to the customers, add, alter or delete information, contents of service or URL, etc. in connection with this website.

The Company may, without giving prior notice, suspend or cease to use all or part of this website due to the reasons of the occurrence of system impediment caused by fire, blackout, natural disaster such as earthquake, etc. and the necessity of system maintenance.

The Company shall not be responsible for any damages or harms to the Users caused by the events described in the items below. The Company is entitled to demand the compensation against the User for the damages caused by the activity made by the User who has violated this rule or caused by wrong doing or illegal activity:

  1. Utilization of information obtained from this website or other website whose link is established on this website;
  2. Accident of software or hardware, contamination of computer virus, or deletion or impairment of data in connection with use of this website;
  3. Trouble arising between users of this website or between user and third party;
  4. In the event that e-mail or request for information from the User is not reached to the Company due to the reason of trouble or accident of internet; and
  5. Suspension or cessation of all or part of this website.

The Company is entitled to demand the compensation against the User for the damages caused by the activity made by the User who has violated this rule or caused by wrong doing or illegal activity.

Inquiries and questions are available to the address below

  • LaLaport Management Co.,Ltd.
  • URBAN DOCK LaLaport TOYOSU Operation Center
  • <MAIL>  4-9, Toyosu 2-chome, Koto-ku, Tokyo
    ZIP 135-8614

※ The address described above shall be changed to each operation center.

Top of Page